CapitalPay in South Sudan

How to log in

Open https://app.capitalpay.com.ss/signin to log in or register. The CapitalPay home page uses this link for both its Log in and Register buttons ¹. The web app at https://app.capitalpay.com.ss/ carries the title CapitalPay ².

• Check that the address ends in capitalpay.com.ss, the domain of the official home page ¹.
• The home page listed no Google Play or App Store links on 20 October 2026 ¹.
• The home page shows a Contact us link but no customer care number ¹.

What the service offers

• Mobile money transfers, with cash withdrawals at CapitalPay agents ¹.
• Bill payments for water, power or internet ¹.
• Airtime top-ups ¹.
• Multi-currency wallets in US dollars and South Sudanese pounds ¹.
• Links to bank accounts. The site says CapitalPay connects to any bank ¹.
• For businesses: receiving payments, bulk payments, supplier and merchant payments, scheduled tax payments and payroll ¹.

Agents

The home page says agents earn from deposits and withdrawals ¹. To sign up, a person calls CapitalPay customer care, is directed to a super agent and receives an agent SIM card, agent ID and agent PIN ¹.

Licence and account limits

The Bank of South Sudan says it holds sole responsibility for licensing financial institutions ⁹. No CapitalPay page opened for this guide carried a licence statement. The bank's licensing page did not list e-money licensees on 20 October 2026 ^1,9.

As reported by Amnon Jakony for Access Radio on 1 September 2026, the Electronic Money Regulation 2017 Amendment 2025 sets tiered limits for e-money accounts. A Tier One account has a maximum balance of SSP 6,500,000 and a daily limit of SSP 1,625,000 ⁸.

Government e-services and official findings

The CapitalPay home page names Crawford Capital, Value Chain Factory Limited as page author in its metadata and lists scheduled tax payments among its business services ¹.

The UN Commission on Human Rights in South Sudan found in report A/HRC/60/CRP.5, dated 16 September 2025, that Crawford Capital Ltd. captures an inordinate share of non-oil revenues through irregular government e-services ^3,4.

The US Department of State said on 12 May 2026 that investigative bodies had documented how corrupt officials and entities, including Crawford Capital, Ltd., diverted public funds, and it announced visa restrictions on members of South Sudan's transitional government ⁵.

The UN report says the Government of South Sudan sent a response on 11 September 2025, printed in full in an annex ⁴. As reported by Lasuba Memo of Eye Radio on 13 May 2026, the Ministry of Information, Communication Technology and Postal Services affirmed its work with Crawford Capital Ltd. on electronic government services ⁶. As reported by Koang Pal Chang of Eye Radio on 12 May 2026, the US measures were taken under Section 212(a)(3)(C) of the Immigration and Nationality Act ⁷.